This isn't a slide deck. It's a working AI agent that handles prescription refills, delivery tracking, insurance questions, and patient onboarding for Alto Pharmacy.
Ask it anything about prescriptions, deliveries, insurance coverage, or getting started with Alto. It has real knowledge, real tools, and real workflows.
Built around real patient scenarios that Alto's support team handles every day.
Looks up the patient, confirms which medication, submits the refill, and shares copay and delivery ETA.
Real-time delivery status with courier name, estimated arrival window, and the ability to reschedule on the spot.
Checks coverage, explains tier levels and copays, and proactively suggests lower-cost alternatives.
Walks new patients through how Alto works, helps transfer prescriptions, and gets them set up.
Initiates transfers from any pharmacy, contacts the old pharmacy directly, and notifies when ready.
Answers questions from the knowledge base and connects patients with Alto pharmacists for clinical guidance.
This demo? Built from scratch for Alto Pharmacy. Real logic for real scenarios.
Imported Alto's FAQ, product pages, and policy information into the AI's knowledge base.
Created patient-specific workflows for refills, deliveries, insurance, transfers, and onboarding.
Connected 7 mock tools that simulate Alto's patient systems, prescription data, and delivery tracking.
Ran 150+ simulated patient conversations across happy paths, edge cases, and adversarial scenarios.
Connected to your actual patient data. Handling your real support volume. This sandbox is just the start.
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